At Bling It Up, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or interact with our website, make purchases or rentals, or contact us for support.
By using our website or services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information from customers:
- Personal details: Name, phone number, email address, delivery address, and billing information
- Transactional data: Rental history, purchase records, payment confirmation, etc.
- Communication data: Emails, call records (if applicable), and customer queries or feedback
- Device data: IP address, browser type, time zone, and other non-identifiable analytics via cookies
We do not collect or store credit/debit card numbers directly. All payments are handled securely through our payment gateway providers.
2. How We Use Your Information
We use the collected information to:
- Process your orders, bookings, and payments
- Deliver or ship jewellery products
- Send confirmations, reminders, and order-related communication
- Respond to your queries, grievances, or feedback
- Prevent fraud or misuse of services
- Improve our website and customer experience
We do not sell, rent, or trade your personal information to third parties.
3. Data Security
We take data protection seriously. All personal and transaction data is stored securely and only accessed by authorized personnel.
While we implement strict measures, no method of transmission over the Internet is 100% secure. Therefore, Bling It Up cannot guarantee absolute security of your data.
4. Use of Cookies
Our website may use cookies and similar technologies to:
- Maintain your shopping or rental session
- Understand browsing behavior and preferences
- Measure website performance (via tools like Google Analytics)
You may disable cookies in your browser settings, though some features of our site may not work properly without them.
5. Third-Party Services
We may share necessary data (e.g., delivery address, phone number) with third-party services like:
- Shipping/courier providers
- Payment processors
- Technical service providers (e.g., website hosting)
Each third party is bound by confidentiality and data protection agreements to safeguard your information.
6. Refund & Dispute Records
If you raise a refund request, your personal details and unboxing video (if applicable) may be retained temporarily for audit and resolution purposes. All such records will be securely deleted after internal closure.
7. User Responsibility
- You are responsible for providing accurate contact and delivery information.
- If you access our site through a shared device or public connection, please log out or clear session data for safety.
- Never share your payment details, OTPs, or sensitive info with unknown contacts. We will never ask for them via SMS or social media.
8. Legal Obligations
We may disclose your personal information if required to do so by law or in response to a valid legal request (e.g., court orders or fraud investigations).
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we’ll revise the “Last Updated” date below. Continued use of the site after updates constitutes acceptance of the new policy.
Last updated: April 2025
10. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy or your data, you may contact us via:
📧 blingitup.store@protonmail.com
📞 +91-6380825629 / +91-8610620986