T&C, Refund and Returns Policy

Welcome to Bling It Up. By using our services or making a purchase or rental through our store, you agree to the following terms. Please read them carefully before proceeding.

1. General Policy

  • All jewellery products—whether purchased or rented—are final. Goods once sold or rented cannot be returned or exchanged.
  • Customers must double-check product selection and order details before completing payment.
    Refunds will not be provided for incorrect orders placed by the customer.

2. Rental Policy

  • To confirm a jewellery rental, a 50% advance payment is required. The remaining 50% is due at the time of delivery or pickup.
  • The customer is responsible for the condition of the jewellery during the rental period. Any damage or loss will incur additional charges.
  • A late return fee of ₹1000 per 24 hours will be charged for delays beyond the agreed rental return time.
  • Courier charges apply if delivery is requested outside our store and must be paid by the customer in advance or on confirmation.
  • Customers are advised to inspect the jewellery thoroughly before renting. Once accepted, the condition is considered approved.
  • Note: Jewellery rental is currently available only via phone or video call with our store executives. Online booking is not yet available.

3. Shipping and Delivery

  • We aim to deliver all orders on time, but shipping may be delayed due to natural disasters or unforeseen circumstances. We appreciate your understanding in such events.
  • Delivery beyond the local area is subject to additional courier charges.

4. Refund Policy

  • Refunds are only granted for valid reasons such as receiving a damaged or incorrect product.
  • To request a refund, customers must provide a clear unboxing video that shows the package being opened from the beginning without cuts.
    Claims made without unboxing video proof will not be accepted.
  • Refund requests must be made within 7 days of receiving the order.
    Contact us via:
  • Physical damage caused after delivery is not eligible for a refund.
  • All refund decisions will be made by the Bling It Up team based on submitted proof and internal verification.

5. Product Care and Liability

  • Customers are expected to handle all jewellery with care.
    Any scratches, damage, or missing stones during the rental period will be charged.
  • Customers should inspect the product at pickup/delivery and report issues immediately.

6. Customer Support

For questions, clarifications, or concerns, contact us at:

7. Policy Updates

Bling It Up reserves the right to update or modify these Terms and Conditions at any time without prior notice. Please review the latest version before placing an order or booking a rental.

By transacting with us, you confirm that you have read, understood, and accepted these terms.